Privacy Policy

FACTS WHAT DOES CENTRAL NATIONAL BANK DO WITH YOUR PERSONAL INFORMATION?

The terms of this Privacy Policy only apply to you if you open an account or use our prepaid debit card or related products or services.

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

    • Social Security number and account balances
    • Account transactions and purchase history
    • Transaction history and employment information

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Central National Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Central National Bank share? Can you limit this sharing?
For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes—

to offer our products and services to you

Yes No
For joint marketing with other financial companies No No
For our affiliates’ everyday business purposes—

information about your transactions and experiences

No We don’t share
For our affiliates’ everyday business purposes—

information about your creditworthiness

No We don’t share
For our affiliates to market to you No We don’t share
For non-affiliates to market to you Yes Yes
To limit our sharing
  • Call 1-833-MYCUPRE (833-692-8773); or
  • Mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call 1-833-MYCUPRE (833-692-8773) or go to www.mycupre.com

mail-in-form

Who we are
Who is providing this notice? This privacy policy is provided by Central National Bank and only applies to our prepaid card products and programs serviced and managed by Credit Union 24, Inc., and any related products and services.
What we do
How does Central National Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Central National Bank collect my personal information? We collect your personal information, for example, when you

  • Open an account (or register your card) or load funds
  • Make a purchase or other transaction
  • Provide us card account information or give us your contact information

We also collect your personal information from other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Central National Bank has no affiliates with which it shares your personal information.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include direct marketing companies and prepaid card service providers.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Central National Bank does not jointly market bank products with other financial companies.
Other important information
If you are a resident of California or Vermont, we will not share with nonaffiliates except for our own marketing purposes, our everyday business purposes, or with your consent. Nevada residents: We are providing this notice pursuant to Nevada law. We may share your personal information with offshore service providers, for the limited purpose of providing a customer service call center for certain bank’s products and services.

FACTS WHAT DOES CREDIT UNION 24, INC. (“CULIANCE”) DO WITH YOUR PERSONAL INFORMATION?

The terms of this Privacy Policy only apply to you if you open an account or use our prepaid debit card or related products or services.

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Account transactions and purchase history
  • Transaction history and employment information

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons CULIANCE chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does CULIANCE share? Can you limit this sharing?
For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes—

to offer our products and services to you

Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—

information about your transactions and experiences

Yes No
For our affiliates’ everyday business purposes—

information about your creditworthiness

Yes Yes
For our affiliates to market to you Yes Yes
For non-affiliates to market to you Yes Yes
To limit our sharing

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call 1-833-MYCUPRE (833-692-8773) or go to www.mycupre.com

Who we are
Who is providing this notice? This privacy policy is provided by CULIANCE and only applies to our prepaid card product and program.

What we do

How does CULIANCE protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does CULIANCE collect my personal information? We collect your personal information, for example, when you

  • Open an account (or register your card) or load funds
  • Make a purchase or other transaction
  • Provide us card account information or give us your contact information
  • We also collect your personal information from other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • CULIANCE has no affiliates with which it shares your personal information.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • CULIANCE does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial companies such as credit unions.
Other important information
If you are a resident of California or Vermont, we will not share with nonaffiliates except for our own marketing purposes, our everyday business purposes, or with your consent. Nevada residents: We are providing this notice pursuant to Nevada law. We may share your personal information with offshore service providers, for the limited purpose of providing a customer service call center for certain financial companies products and services.