WEBSITE AND MOBILE APPLICATION PRIVACY STATEMENT
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE OR MOBILE APPLICATION. DO NOT USE THE WEBSITE OR MOBILE APPLICATION IF YOU DO NOT AGREE TO THESE TERMS.
Last Updated: March 24, 2017
This Privacy Statement (“Privacy Statement”) explains how information about you is collected, used and shared by Cupre and its subsidiaries and affiliated companies (“Cupre”) through our websites (each a “Site”) and mobile applications (each an “App” and together with the Sites, the “Services”).
Information You Provide
We collect information from you when you choose to share it with us to access or use our “Services”, request information from us, or otherwise contact us. The information we collect may include your name, address, email address, phone number, information about your payment at a retail location, information contained on a check that you upload for remote deposit, financial account information used for payments, loads or direct deposits, and any other information you choose to provide. We may combine the information you provide to us with information (1) from and about you that we automatically collect when you use our services, (2) from third parties, or (3) from other online and offline services.
Information Automatically Collected; Cookies and Online and Mobile Advertising; and California Do Not Track Disclosures
California Do Not Track Disclosure: Your browser or Device may provide you with the option to send a “Do Not Track” signal to websites you visit. This signal is used to request that websites not send the requesting device cookies, but websites have no obligation to respond to such signal or to modify their operation. Note that our systems may not be programmed to recognize Do Not Track headers from some or all browsers. Accordingly, the Site may not treat you differently if we receive such signals from your Device.
Location Information: If you use certain features of our Services that involve location-based services (such as the ATM locator) or if your Device sends location information when it connects to the Services, you may grant us access to information about your location. We use this information to provide you with the services or products that you request, including access to location-based information.
Information Collected From Other Sources
We may also obtain information about you from other sources, including third party social networks that you use to connect with us. For example, when you “like”, “follow” or otherwise connect with us on third party social networks we may have access to certain information about you from that social network, such as your profile name, profile picture, gender, photos, networks, username and user ID, list of friends, and comments, questions, and other posted content based on your privacy settings on that social network. We may combine this information with the information we collect from and about you to help us tailor our communications to you and improve our Services.
We may use the information we collect from and about you, including personally identifiable information for any of the following purposes:
- For security and authentication purposes;
- To notify you of incomplete applications or registrations;
- To respond to your inquiries;
- To provide you and other users with customized content, targeted offers, and advertising on the Services, on other websites or applications, or via email;
- To contact you with information, newsletters, and promotional materials;
- To contact you when necessary;
- To review the usage and operations of our Services and improve our content, products, and services;
- To address problems with our Services or our business;
- To manage our networks;
- To protect the security or integrity of our Services and our business; and
- As described to you at the point of collection.
We may employ third parties to provide functions related to the Services (“Service Providers”). Service Providers will have access to your information to the extent necessary to perform their business functions, but we do not permit them to use the information for any other purpose.
We may share aggregate or anonymous non-personal information with third parties and use such non-personal information for any purpose.
Also, we may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Services in a manner that is consistent with this Privacy Statement.
LINKS TO OTHER WEBSITES
The Services may have links to third-party websites or applications, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites or applications.
OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting children’s privacy is important to us. We do not direct our Services to, nor do we knowingly collect any personal information from, children under the age of thirteen.
OUR COMMITMENT TO DATA SECURITY
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
CALIFORNIA PRIVACY RIGHTS
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information that we share with our affiliates or other third parties for marketing purposes, as well as the names and addresses of such affiliates or other third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the contact information indicated below.
ACCESS TO YOUR PERSONAL INFORMATION
If the Services allow you to create an account, you may sign in to your account to update your personal information stored by us.
IF YOU HAVE QUESTIONS
If you have any questions about this Technology Privacy Statement or the practices described herein, you may contact us at firstname.lastname@example.org or at:
Cupre Customer Service
P.O. Box 13899
Tallahassee, Florida 32317
Note that if you elect to send us feedback regarding Services, we may keep a record of the communication, and you grant us an unrestricted nonexclusive, perpetual, royalty-free, irrevocable, transferable, worldwide right and license to use it for any purpose, including incorporating comments or suggestions into future versions of the Services, or sharing the communication (not including your personally identifiable information) with others.
CARD PRIVACY DISCLOSURE
If you are a Cupre cardholder, you may have received a separate privacy disclosure statement in connection with your use of the card. Please refer to that disclosure, not this Privacy Statement, regarding how we collect, store, disclosure and use your information in connection with your use of the card and certain other financial products or services provided by Cupre.
REVISIONS TO THIS STATEMENT
We reserve the right to revise this Privacy Statement at any time. When we do, we will post the change(s) on our Services. If we change the Privacy Statement in a material way, we will provide appropriate notice to you. If you do not accept the modified terms, we may terminate your access to the Services.
Your continued use of this website or the Services indicates consent with all provisions of this document and all amendments for which you have been provided notice.
Last Updated: March 23, 2017
You agree that your use of the Services is governed by our Privacy Statement and, if applicable, the Privacy Disclosure applicable to your Card, which explain how we collect, store, share or otherwise use your personal information and non-personal information.
Proprietary Rights; Use of Content
The Services are owned and operated by Cupre or licensors and/or third party service providers (“Suppliers”), and unless otherwise indicated, all designs, text, images, videos, graphics, software, and other content and materials appearing in the Services (collectively, “Content”) are the property of Cupre or its Suppliers, and protected, without limitation, by U.S. and foreign copyright, trademark, and other intellectual property laws. All trademarks, service marks, trade names, logos, and other indicia of origin (collectively, “Marks”) appearing on the Services are the property of Cupre or its Suppliers. You may not make any use of any Content or Marks without the prior written consent of Cupre. No Content from the Services may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
In using or accessing the Services you agree: (1) not to use the Services or any of the Content contained herein, for any unlawful or fraudulent purpose; (2) not to “spam” others or “phish” for others’ personal information; (3) not to create or use a false identity; (4) not to disrupt or interfere with the security of, “deeplink,” attempt to obtain unauthorized access to, or otherwise abuse the Services; (5) not to disrupt or interfere with any other user’s enjoyment of the Services; (6) not to use, frame, or utilize framing techniques to enclose any Marks or other proprietary information (including Content); (7) not to use meta tags or any other “hidden text” utilizing a Mark; and (8) not to use the Services in a manner that is defamatory, inaccurate, profane, threatening, invasive of a person’s privacy, violated of any third party proprietary rights, or in violation of any law or regulation.
Third Party Websites and Services
Cupre reserves the right, without notice and at its sole discretion, to suspend or terminate your ability to access or use the Services, and to block or prevent future access to and use of the Services for any reason. Cupre may, in its sole discretion, terminate, change, modify, suspend, make improvements to or discontinue any or all aspects of the Services, temporarily or permanently, at any time with or without notice to you. You agree that Cupre shall not be liable to you or to any third party for any such modification, suspension or discontinuance.
CUPRE AND ITS SUPPLIERS MAKE NO REPRESENTATION OR WARRANTY IN CONNECTION WITH THE SERVICES OR CONTENT, ALL OF WHICH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CUPRE AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH RESPECT TO THE SERVICES, CONTENT AND ANY THIRD PARTY WEBSITE OR SERVICE. CUPRE AND ITS SUPPLIERS DO NOT WARRANT THAT THE SERVICES OR CONTENT WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SERVICES OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT TRANSMISSIONS OR DATA WILL BE SECURE, OR THAT THIS CONTENT, SERVICES, OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CUPRE AND ITS SUPPLIERS DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES OR ANY CONTENT IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Cupre and its Suppliers will not be responsible for any delay, failure in performance, or interruption of service resulting directly or indirectly from acts of God, acts of civil or military authorities, civil disturbances, terrorism, wars, strikes or other labor disputes, fires, transportation contingencies, interruptions in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophes, or any other occurrences which are beyond Cupre’s or its Suppliers’ reasonable control.
Limitation of Liability
IN NO EVENT AND UNDER NO CAUSE OF ACTION, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL CUPRE OR ANY OF ITS SUPPLIERS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS, OR CONTRACTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES, CLAIMS, OR LOSSES INCURRED (INCLUDING, WITHOUT LIMITATION, COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES), HOWEVER CAUSED, AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES, ARISING IN CONNECTION WITH: (1) THE SERVICES; (2) YOUR USE OR INABILITY TO USE THE SERVICES OR CONTENT;
(3) ANY THIRD PARTY WEBSITE OR SERVICE USED IN CONNECTION WITH OR AVAILABLE THROUGH THE SERVICES; (4) UNAUTHORIZED ACCESS TO OR ALTERATION OR LOSS OF YOUR TRANSMISSIONS, DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED IN CONNECTION WITH THE SERVICES; OR (5) ERRORS, SYSTEM DOWN TIME, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS.
The supply of goods, services and software through the Services is subject to United States export control and economic sanctions requirements. By acquiring any such items through the Services, you represent and warrant that your acquisition comports with and your use of the item will comport with those requirements.
Changes to these Terms
Waiver and Severability
Cupre Customer Service
P.O. Box 13899
Tallahassee, Florida 32317